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Room Rental and Customer Service Survey

Name:
Organization Name:
Industry:
Date of Training:
Date survey completed:
Name of Training Course:
E-mail:

 

Center for Business and Industry (CBI) Room Rental and Customer Service Survey:

This will take five minutes, thanks for taking the time!

 

1.  Was the facility clean? 

Yes    No


 

2.  Was the room open upon arrival?Yes    No


 

 

3.  Were you able to access all necessary equipment?

Yes    No

           


 

Please rate the following statements:

 

1 (inadequate), 2 (below standard), 3 (neutral), 4 (very good), and 5 (excellent).

 

4.  How would you rate the representative from CBI’s customer service?                

1    2    3    4    5   

5. How was the representative’s ability to assist you?                                              

1    2    3    4    5   

6.  How would you rate your experience with CBI?                                                 

1    2    3    4    5