Trainer
Workers in this role design and deliver training programs, using adult learning principles, to employees in clinical and public health settings. The previous background of workers in this role includes experience as a health professional or health information management specialist. Experience as a trainer in front of the classroom is also desired. Workers in this role will:
Be able to use a range of health IT applications, preferably at an expert level Communicate both health and IT concepts as appropriate Assess training needs and competencies of learners Design lesson plans, structuring active learning experiences for user Track training records of the users and develop learning plans for further instruction
Salary Range: $58,493—$83,505
Implementation Manager
Workers in this role provide on-site management of mobile adoption support teams for the period of time before and during implementation of health IT systems in clinical and public health settings. Workers in this role will, prior to training, have experience in health and/or information technology environments as well as administrative and managerial experience. Workers in this role will:
Apply project management and change management principles to create implementation project plans to achieve the project goals Interact with office/hospital personnel to ensure open communication with the support team Lead implementation teams consisting of workers in the roles described above Manage vendor relations, providing feedback to health IT vendors for product improvement
Salary Range: $87,500—$114,600
Clinician/Practitioner Consultant
This role is similar to the "redesign specialist" role listed below but brings to bear the background and experience of a licensed clinical and professional or public health professional. In addition to the activities noted above, workers in this role will: • Suggest solutions for health IT implementation problems in clinical and public health settings
• Address workflow and data collection issues from a clinical perspective, including quality measurement and improvement
• Assist in selection of vendors and software
• Advocate for users' needs, acting as a liaison between users, IT staff and vendors
Salary Range: $67,762—$98,117
Technical/Software Support Staff
Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of software. The previous background of workers in this role includes information technology or information management. Workers in this role will:
Interact with end users to diagnose IT problems and implement solutions Document IT problems and evaluate the effectiveness of problem resolution Support systems security and standards
Salary Range: $44,281—$59,500
Implementation Support Specialist
Workers in this role provide on-site user support for the period of time before and during implementation of health IT systems in clinical and public health settings. The previous background of workers in this role includes information technology or information management. Workers in this role will:
Execute implementation project plans, by installing hardware (as needed) and configuring software to meet practice needs Incorporate usability principles into design and implementation Test the software against performance specifications Interact with the vendors as needed to rectify problems that occur during the deployment process
Salary Range: $57,000—$85,000
Practice Workflow and Information Management Redesign Specialist
Workers in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health and care. Individuals in this role may have backgrounds in health care (for example, as a practice administrator) or in information technology, but are not licensed clinical professionals. Workers in this role will:
Conduct user requirements analysis to facilitate workflow design Integrate information technology functions into workflow Document health information exchange needs Design processes and information flows that accommodate quality improvement and reporting Work with provider personnel to implement revised workflows Evaluate process workflows to validate or improve practice’s systems
Salary Range: $91,917—$126,914
Admissions & Fees
In order to be admitted to the HIT program, you must meet the following criteria:
Have either health care or information technology verifiable experience. Meet pre-assessment criteria before entering this program. A pre-enrollment form is required. Please e-mail HITECHGrant@broward.edu for details. Have access to a computer meeting the minimum requirements since all courses are online. Complete the course work in six months or less due to the time limits of each program. Submit to a criminal background check, drug screening and medical exam if you participate in any fieldwork.
Due government sponsorship, all courses are offered at the discounted rate of $50 with a 50 percent refund of the total fee paid for courses, up to $225. The refund applies to the primary certificate only. In addition to discounted courses, the competency exams for each role developed by the American Health Information Management Association are free to the first 21,700 national completers.
Employment
The federal government expects to train in excess of 50,000 health IT professionals by 2014. Typical employers for these roles may be: Physician practices Insurance companies Health care providers Hospital IT departments Regional extension centers Health information exchange agencies EHR and practice management system vendors Any type of organization working towards utilizing confidential patient health records
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