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Student Email - Frequently Asked Questions



Email quickstartEmail Quickstart - Start here for information on your student e-mail account.
Facts.orgFAQ's - Frequently asked questions about Broward College student email accounts.
guidelinesGuidelines and Agreement - BC Student Computer Fair Use Guidelines and Agreement.
Email LoginLogin - Enter your e-mail ID and password for direct access to you BC student email account.
Quick ReferenceMicrosoft Outlook Help - Link to Microsoft's help information.
Quick ReferenceQuick Reference - Printable quick reference sheet.



How do I access my Email account?
The most convenient option to access your email is via the BC Email link found on your myBC homepage, under the Quick Links section. Taking this link will open your student e-mail inbox without any further login prompts. en.

You may also retrieve your e-mail directly by navigating to www.outlook.com or www.live.com In order to access your e-mail this way, you will need to login with your full e-mail address (email_id@mail.broward.edu) and your myBC password.

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How do I find out what my email address is?

  1. Log into myBC with your Student ID and password.
  2. Click on the BC Email link in the My Details section on the right side of the screen.

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What is my password?
Your email password is your myBC password. You may change this password in myBC.

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My PIN doesn't work, How do I reset my PIN?
You may reset your pin/password from the Did you forget your Student ID or Password? link under the myBC login page. You will need to enter your Student-ID, Birth Date and Security Question.

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How do I access Microsoft Office online?
From your student e-mail account, you are able to access an online version of the Microsoft Office suite allowing you to open, edit, and save Microsoft Word, Excel, and PowerPoint files. To access Microsoft Office online, log into your student e-mail account and click on Office in the top bar at the center of the screen.

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What is a SkyDrive? How can I access it?
Your Microsoft SkyDrive gives you access to 25GB of online space. You may use your SkyDrive very much like you would use a USB Jump Drive. Instead of having to worry about keeping track of a small Jump Drive, you can load documents, projects, pictures, and other files to your SkyDrive. Files stored in your SkyDrive are accessible from any computer with internet access.

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What is the mailbox size limit?
10GB of space is available in your mailbox.

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Is there an attachment size limit?
Yes, there is a 18 MB attachment size limit in place(Note: You can send and receive 18 MB attachments, but when sending attachment over 5 MB make sure the receiver e-mail can accept the attachements of that size)

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Can I forward my Broward College e-mail to a personal e-mail address?
Yes, you can. Broward College imposes no restrictions on this; however, we do offer a word of caution. There are potential issues that can arise when using forwarding services. For example, the service you forward your e-mails to may see college e-mails as SPAM, which may cause issues with getting your e-mail

Signing in directly to your student e-mail mailbox is strongly suggested as it prevents issues with getting all of your messages and gives you access to the other great services provided to you (such as Office online and your SkyDrive).

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How can I forward Broward College e-mail to another e-mail account?
The Microsoft Outlook Web App Help page for forwarding messages to another account is located at http://help.outlook.com/en-US/140/ms.exch.ecp.learnredirectto.aspx.  

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Can I still use this account if I am no longer a student at Broward College?
Yes, your account will remain active as long as you need it. If you do not log in to your account for an extended period of time, your account may become inactive or purged.

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Do I need to use a Windows PC or Microsoft Internet Explorer?
No. All of the Web-based services included in your Broward College e-mail can be accessed from any browser.
What will the college use my Broward College e-mail address for?
The college uses e-mail as an official means of communication with students. The college will send important information, notices, and student updates to your e-mail account. Also, your professor may use it for course communication.
 
How can I set up my mobile phone to access my student e-mail account?
IMPORTANT NOTE:  The College does not provide support for Mail Enabled Cell Phones.  The following link is provided as a matter of courtesy.  Broward  College assumes no liability for use of this information.

The Microsoft Outlook Web App Help page for setting up various mobile devices is located at http://help.outlook.com/en-US/140/cc325688.aspx.

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