CCN: CJK0265 Title: Communications Credit Hrs: 0.00
Description : 
At the end of this course, students should be able to: apply effective communication skills, apply active listening, evaluate verbal and non-verbal cues, identify and overcome barriers to effective communication, apply conflict resolution and problem solving, apply diversity awareness while communicating with offenders and members of the public, interact with mentally ill and disabled offenders, recognize and respond to a crisis and/ or suicide situations, apply Florida public records law, respond to a public records request and media inquiry, recognize the three phases of an effective interview, prepare for and conduct an interview, create a properly written narrative report, apply report writing skills to an incident and/or use of force report.
Lec Hrs =   46.00 Lab Hrs =   0.00 Oth Hrs =   0.00 Fees =   0.00


Broward College
111 East Las Olas Boulevard
Fort Lauderdale, FL 33301
Phone: 954.201.7350


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