COURSES & WORKSHOPS
Earn college credentials and upskill for the workforce with Broward UP!
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Earn college credentials and upskill for the workforce with Broward UP!
Broward UP courses and programs are offered ongoing throughout the semester. This makes it easy to start or continue pursuing a credential or degree at times convenient for you.
Course and schedule are subject to change without notice based on space and funding availability. Enrollment is on a first-come basis and attendance must be confirmed on the first day of class.
Check back regularly for new course offerings.
Location
Sunshine Health @ Lauderhill Mall
Room
TBA
Description: Clinical Medical Assistant prepares individuals for a career assisting healthcare providers in both clinical and administrative roles within a variety of healthcare settings. The curriculum typically covers topics like medical terminology, patient care procedures, basic laboratory skills, and administrative duties. Students learn to perform tasks such as taking vital signs, assisting with examinations and procedures, administering medications, performing basic lab tests (like phlebotomy and EKGs), and handling specimens.
Note: There is a mandatory in-person orientation at the YMCA on 5/5 at 1PM.
Location
YMCA L.A. Lee YMCA/Mizell Community Center, 1409 NW 6th St. Fort Lauderdale, FL 33311
Description: This program provides students with the skills and driving experience necessary to thrive in this career by obtaining a nationally recognized, in-demand Commercial Driving License.
This is a CDL Class A, 160 hour, 4-week course, M-F from 7a.m. – 4 p.m.
Prerequisites: High School or GED, DOT Physical, CDL Permit, Driving Record, Driving License, Drug Screening.
Location
YMCA L.A. Lee YMCA/Mizell Community Center, 1409 NW 6th St. Fort Lauderdale, FL 33311
Room
TBA
Description: This course introduces students to Customer Relationship Management (CRM) and Customer Service Operations (CSO), focusing on practices and technologies used to manage and analyze customer interactions and data. The aim is to enhance business relationships, improve customer retention, and drive sales growth. Students will learn about key CRM and CSO elements, including customer data collection across various channels (e.g., website, phone, social media) and the use of systems that provide customer service staff with detailed customer information. The course also covers oral communication skills relevant to CSO.
Note: While a high school diploma or GED is not a formal requirement, it is strongly encouraged.
Location
YMCA L.A. Lee YMCA/Mizell Community Center, 1409 NW 6th St. Fort Lauderdale, FL 33311
Room
TBA
Description: This course train students in the basics of demand planning so they can quickly familiarize themselves with and become effective contributors to the demand planning processes that are part of SCM. Key elements of this course include aspects of demand planning, interaction between demand and order management, demand planning principles, demand planning tools and techniques, communication and management of demand, and contemporary approaches to demand planning.
Note: While a high school diploma or GED is not a formal requirement, it is strongly encouraged.
Location
Sunshine Health @ Lauderhill Mall
Room
TBA
Description: This course prepares students to understand and use electronic records in medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation, and regulatory requirements of the electronic health record.
Prerequisites: High School Diploma or GED. A background check, drug screening, and other requirements may be required.
Location
Sunshine Health @ Lauderhill Mall
Room
TBA
Description: This course covers information on the medical assisting profession including scheduling, patient encounters, communication and professionalism, foundational knowledge, medical law, ethics, compliance, billing and revenue cycle, and medical practice administrative procedures. Upon completing this course, students will be eligible to take the Certified Medical Administrative (CMAA) exam.
Location
Sunshine Health @ Lauderhill Mall
Room
TBA
Description: This course provides students technical skills necessary to service complex patient personal care and medical assisting issues including the implementation of selected portions of a specific care plan that may include rehabilitation services, bedside care, collection of laboratory specimens, phlebotomy, and EKGs. Patient Care Technicians work alongside doctors, nurses, medical assistants, and other healthcare providers to oversee and monitor patients.
Note: There is a mandatory in-person orientation at the YMCA on 5/5 at 1PM.
Location
YMCA L.A. Lee YMCA/Mizell Community Center, 1409 NW 6th St. Fort Lauderdale, FL 33311
Room
TBA
Description: This course introduces students to the customer service functions in a supply chain and how it leads to customer satisfaction and customer retention. Maintaining these relationships is key for continued sales and repeat business. This training track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.
Note: While a high school diploma or GED is not a formal requirement, it is strongly encouraged.
Location
YMCA L.A. Lee YMCA/Mizell Community Center, 1409 NW 6th St. Fort Lauderdale, FL 33311
Room
TBA
Description: This course enables students to understand the various functions involved in the operation of a warehouse. This certificate track course includes: the role of warehousing in the supply chain, storage and handling techniques performance metrics, inventory management, customer service considerations, and safety concerns across various types of distribution facilities.
Note: While a high school diploma or GED is not a formal requirement, it is strongly encouraged.
Eligibility: Applicants must be 18 or older for most Broward UP courses. Healthcare courses require applicants to have completed a high school diploma or GED. Our Adult Education Program can assist you if you have not completed a high school diploma or GED.
Funding: Through grant funding, Broward UP offers free courses and workshops to qualifying students who reside in the following zip codes: 33309, 33311, 33313, 33314, 33319, 33023, 33020, 33069, 33064, 33441, and 33065, and those referred by community partners. Certain restrictions apply.
Other internal and external funding opportunities may be available for eligible students outside these areas. The Career Pathway Navigator team assists students with determining available opportunities.
Interested in tuition-free workforce training but not eligible for Broward UP funding? You may be eligible through Broward College's Rapid Credentials/Open Door funding.
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