Pharmacy technicians often work in retail, institutional, and mail-order pharmacies and have various responsibilities, depending on State rules and regulations. Technicians receive written prescription requests from patients. They verify that the information on the prescription is complete and accurate. To prepare the prescription, technicians retrieve, count, pour, weigh, measure, and sometimes mix the medication. Then they prepare the prescription labels, select the type of container, and affix the prescription and auxiliary labels to the container. Once the prescription is filled, technicians price and file the prescription, which must be checked by a pharmacist before it is given to the patient. Technicians may establish and maintain patient profiles, as well as prepare insurance claim forms. Technicians always refer any questions regarding prescriptions, drug information, or health matters to a pharmacist.
Technicians and aides often have varying schedules that include nights, weekends, and holidays. In facilities that are open 24 hours a day, such as hospital pharmacies, technicians may be required to work nights.