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Refund
Policy
- Your original
cash register receipt is required.
- Refunds can only
be accepted at the campus where the original purchase occurred.
- Do not write
or mark in your books or open any packages until you are certain you
will actually use them!
- Textbooks that
were purchased as "new" and cannot be resold as "new" due to opened
package, soiling, highlighting, writing, et cetera, will be refunded
at the "used" book price.
- Supplies are
refundable if they are in their original unopened package.
- Reference books,
quick study cards & aids, computer hardware and software are nonrefundable.
- Due to health
and sanitary reasons we are unable to accept returns for any items
purchased that come in to contact with the eyes, ears, nose & mouth,
i.e. goggles, stethoscopes, etc.
- Defective books
& supplies are nonrefundable - exchange only!
- The time limit
for full refund is two weeks before and after the first day of classes
for Terms I and II and one week before and after the first day of
classes for Term III and all mini-sessions. The actual dates are posted
in the bookstores, on your receipts and on the web site. The posted
refund dates apply for all purchases.
- For items
purchased with cash, cash
will be refunded.
- For items
purchased with a credit card,
the refunds must be credited
to the same credit card account.
- For items
purchased with a check, cash
will be refunded after a 10-business days from the date of purchase.
- For items
purchased using financial aid,
refunds must be credited back to the original source of financial
aid.
- For items
purchased using an authorization/voucher,
refunds must be credited back to the source that issued the authorization/voucher.
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