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Refund Policy

  1. Your original cash register receipt is required.
  2. Refunds can only be accepted at the campus where the original purchase occurred.
  3. Do not write or mark in your books or open any packages until you are certain you will actually use them!
  4. Textbooks that were purchased as "new" and cannot be resold as "new" due to opened package, soiling, highlighting, writing, et cetera, will be refunded at the "used" book price.
  5. Supplies are refundable if they are in their original unopened package.
  6. Reference books, quick study cards & aids, computer hardware and software are nonrefundable.
  7. Due to health and sanitary reasons we are unable to accept returns for any items purchased that come in to contact with the eyes, ears, nose & mouth, i.e. goggles, stethoscopes, etc.
  8. Defective books & supplies are nonrefundable - exchange only!
  9. The time limit for full refund is two weeks before and after the first day of classes for Terms I and II and one week before and after the first day of classes for Term III and all mini-sessions. The actual dates are posted in the bookstores, on your receipts and on the web site. The posted refund dates apply for all purchases.
    1. For items purchased with cash, cash will be refunded.
    2. For items purchased with a credit card, the refunds must be credited to the same credit card account.
    3. For items purchased with a check, cash will be refunded after a 10-business days from the date of purchase.
    4. For items purchased using financial aid, refunds must be credited back to the original source of financial aid.
    5. For items purchased using an authorization/voucher, refunds must be credited back to the source that issued the authorization/voucher

     

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