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From licensing and operations to sales and marketing, learn how to get your broker license and start a successful freight brokerage – 100% online and at your own pace!
There are no prerequisites to take this course. However, this course focuses solely on U.S. domestic freight brokering, so it’s only recommended if you plan to do business in the United States.
Job duties, qualities, and skills of an effective freight broker and a freight broker agent
Steps needed to launch a brokerage and set up an office
Evaluate business goals and mission statements
Documents to send to shippers and carriers
Forms, logs, and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face
Differentiate between the types of freight and the types of niche markets available
Transportation law most affect business as a broker or agent, and why they are important to operations
How contracts protect brokers and carriers
Components of an effective broker-shipper agreement
Insurance policies and forms essential for carriers and brokers
Different processes and records encountered as a broker freight
Rate quotes that are based on relevant information
Situations from a carrier's point of view
Sales techniques and results as part of sales success
Marketing efforts that will be beneficial for business
Negotiation skills from first real sales calls
Jan Roach
Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years, she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.
Jeff Roach
Jeff Roach has been in the transportation industry since 1986. He founded his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene Christian University.
Freight brokers find carriers for shippers to haul their freight. They also assume financial responsibility in the shipping process by invoicing shippers, paying carriers and agents, extending credit and more.
A freight agent acts as an independent salesperson for a freight brokerage or independent broker. Freight agents may work on commission bringing in new customers.
Freight brokers can set their own hours — deciding when and how much they work. Many work from home, so they create their own work/life balance around shipping and carrier schedules.
The Federal Motor Carrier Safety Administration (FMCSA) regulates and provides safety oversight for commercial motor vehicles (CMVs).
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