Student FAQs

Remote Learning is a general term to describe when the learner and instructor are separated by distance and, therefore, cannot meet in a traditional face-to-face classroom setting. Examples of Remote Learning include the learning that occurs using tools like D2L, Blackboard Collaborate, or Skype to deliver course materials, broadcast a lecture, or hold a discussion. Even a conference call to discuss a reading and upcoming assignments could be considered a type of Remote Learning. 

Broward College, like other higher education institutions, intentionally chose this phrase as it recognizes the wide variety of mechanisms for facilitating learning from afar. It provided faculty the freedom to apply a diversity of pedagogical approaches to actualize distance learning.

BC Remote Learning includes user-friendly online tools to make your learning experience very similar to what you would receive in an actual on-campus classroom.  You will watch live videos and participate in online activities (homework) to meet the course’s learning outcomes.

Classes will meet remotely at the specific time listed on the course schedule.  This is why these courses are described as ‘Remote Learning.’  Faculty will be available to meet with you in a virtual setting during office hours outlined in the course syllabus.  The syllabus, grading policy, and other course materials will be available in the D2L learning management system.  

When searching for classes, you should carefully review the class notes to understand course requirements and other important information.  To review class notes, click on the icon that looks like a magnifying glass below the reference number as you are creating your class schedule.

Every effort is being made to accommodate students.  For more information on resources that are available to you, please visit Coronavirus Student Resources.

Yes, view the current academic calendar.

Broward College will not deviate from the current grading policy by creating a new pass/fail grading scenario for this semester. After a thorough review and consideration of pass/fail grading, we came to the following conclusions.

1) The acceptance of courses by a transfer university that was assigned a pass/fail is unknown across the national landscape.

2) Pass/fail has implications for the calculation of Satisfactory Academic Progress that could have a negative effect on students that receive federal financial aid. Determining how it impacts the student is a student by student unique analysis.

3) Our faculty were consulted and expressed that they were concerned about creating two grading schemas for each course, one that would explain to a student the traditional grading criteria and one that would inform students of their expectations for earning a pass versus fail, particularly as they focus on providing a quality remote learning experience.

4) The universities that have "advertised" they are providing a pass/fail option for students aligned fail with a traditional 'D' or 'F.'  The level of effort to transition courses to remote learning does not also allow time to develop institutional consistency in the assignment of a pass and fail.

Fundamentally, there were several significant reasons not to provide this option and limited reasons to do so.

We recognize this is a difficult transition for our students, and we want our students to be successful. Instead of moving to pass/fail, we are offering a WS option to relieve the impact of a traditional withdrawal. We developed the WS enrollment status for students who withdraw from courses originally face-to-face or blended between March 12 through April 21 which has the effect of not having the course count as an attempt. If a student is concerned about failing the course due to the transition, they should consult their academic advisor and a financial aid advisor before exercising this option. The WS option will launch during the week of April 13. 

We encourage our faculty to continue to be overtly communicative with our students regarding their academic standing in the course. Additionally, Additionally, faculty should direct students to their academic advisor to evaluate their options and the impact of these decisions on their academic standing. Financial aid advisors are also standing by ready to discuss how these options will impact financial aid.

Advising Offices have transitioned to remote operations and you now have the option of attending a virtual appointment via Skype or Phone in BC Navigate.

Visit Advising for more information about hours and online scheduling.

The College has transitioned to remote operations.  Students should not come to campus until further notice.

College Library resources are fully available online including online databases and videos.  You can also chat with a librarian for assistance with research or projects.  Visit

Bookstores are operating online, students can order books for free home delivery.  For information and questions, visit

All rented textbooks can be returned free by mail by printing a return label.  For instructions, visit

Due Date Extended: The return due date for Spring 2020 rentals is June 15, 2020.

Broward County Libraries closed to the public as of Thursday, March 19. This was also be the last day customers could pick up holds or borrow books, digital tablets, and other physical materials until the library reopens. The library will not assess any fines for materials returned late as a result of the closure. Online services will still be available. Library staff will still report to their regular work locations. Check for updates.

Visit Remote Testing for the status of placement testing services and options.

Access to our campuses for services provided by our Student Services departments is remote until further notice. However, most services are available online or by phone. 

Please contact your professor for any details about courses in which you are currently enrolled. You may reach you professors by email or through D2L.  You may also call them.  Visit for the Faculty and Staff Directory located on the Broward College home page.

Students who are having academic issues are encouraged to reach out to their professor, and if that is not successful, contact the Associate Dean. 

Students can find the appropriate Associate Dean through the Faculty and Staff Directory located on the Broward College home page.

Select the department and location of your class. Next select "Administrator" in the 'Employee Type' box.  This search should help you find the appropriate Associate Dean to contact.

You may also submit a concern through the Office of the Ombudsperson online portal, and we will route/address your issue accordingly.

With the transition to remote work, if you are a Federal Work-Study (FWS) student, you do not need to report to campus for your scheduled shifts.  Per the Office of Postsecondary Education guidance issued March 5, 2020, on interruptions of study related to Coronavirus (COVID-19), FWS students can still receive FWS payments.  To continue to receive your FWS payments, you need to coordinate with your direct supervisor to enter into Workday the hours you would typically work and ensure they are approved.

Reminder: All other Federal Work-Study eligibility requirements remain.

 Under current guidance from the Department of Veteran Affairs (VA) as of Friday, March 13, 2020, benefits will remain unchanged for the current term, including housing allowance, even in cases where instruction is moved to remote learning. If you have any questions, please contact our Veteran's Services Department at

We do not recommend withdrawing from courses unless you have no other choice. Important Note: You may have financial aid implications due to withdrawal.

Contact your advisor to discuss your circumstances.

  • For information on how withdrawing may affect your Financial Aid, refer to our Refund Information

We recognize that those of you who originally registered for a face to face or blended course, and were transitioned to remote learning, may have opted to withdraw from the course. To ensure you stay on track, students who withdrew from classes originally delivered in a face-to-face or blended format between March 12 and April 21, which was the last day to withdraw from Session 4 classes, will not have this withdrawal count as an attempt.

Students do not need to take additional steps to receive this benefit.  All students meeting this criterion will receive a confirmation e-mail.

We have made the difficult decision to cancel the spring 2020 Commencement on May 5, based on guidance from The Centers for Disease Control and Prevention (CDC). We appreciate your support and understanding in helping Broward College do its part to stop the spread of COVID-19, and protecting vulnerable members of our community and ultimately save lives. We are exploring other ways in which we can celebrate your academic milestone and will update you once this information is available.

Visit the article in the Technology Knowledge Base for information on how to request technology assistance, tutorials on using our applications, and more.

On March 27, the President of the United States of America signed into law a $2 trillion stimulus plan known as the CARES (The Coronavirus Aid, Relief, and Economic Security) Act, which will provide borrowers of federal student loans with substantial benefits.

With the CARES Act, no interest will accrue on federal student loans from March 13 through September 30, and all federal student loan borrowers will automatically have their payments suspended for six months through September 30. Additionally, the CARES Act requires the U.S. Department of Education Office of Federal Student Aid to cease collection activities on all defaulted loans, including administrative wage garnishment and the Treasury Offset Program through September 30.

We've teamed up with Solutions at ECMC to answer all of your student loan repayment questions. Solutions is a service of the non-profit organization ECMC and dedicated to helping students manage educational loans. Their resources are available to you free of charge. To contact a Solutions Student Loan Repayment Advisor, email, or web chat by visiting them at or call them at 1-877-331-3262.

Due to the Coronavirus outbreak, your family's current financial circumstances may warrant a recalculation of your financial aid eligibility. The latter may have resulted in the loss of wages or reduction of hours. Starting Fall 2020, students can submit an income adjustment request along with documentation to substantiate the reason for any adjustment of their 2020-2021 financial aid eligibility. The request takes about 4 weeks to be reviewed and can be submitted online by visiting Financial Aid. 

Tuition and Fee Due Date

The first payment due date for Summer has been extended from April 15 to April 22.  If payment is not received in full, your courses will be at risk of being dropped for non-payment.  If you don't plan to attend the courses you are registered for, it is your responsibility to drop them.

Payments Options

Sponsor Voucher (Vocational Rehabilitation, CareerSource, etc.)

You can submit your voucher or other paperwork that you would normally take to the campus cashier's office via email to  For more information, visit the Cashier and review the Sponsors section under How to Pay.

Credit or Debit Card

You may pay online using a credit or debit card with an American Express, Discover, Mastercard, or Visa logo.

  • Click on myBC (Student Online Services)
  • Enter BC email and Password
  • Click on Payment Link
  • Click on Credit Card
  • Select TERM
  • Select items to be paid
  • Complete the following fields:
    • Credit Card #
    • CVV2 code
    • Card Type
    • Expiration Date
    • Verify credit card billing address
  • Once approved, the screen will display an ONLINE RECEIPT.
  • To print your receipt, click PRINT RECEIPT.
  • When finished, click LOG OFF.

Check or Money Order

If you receive assistance in the form of a check, such as a scholarship, or plan to pay by check or money order, please submit the check or money order to the Cashier's Office at the address below. 

Steps to ensure your check or money order are processed:

  1. You must be currently enrolled, or the Cashier's Office will not accept the check or money order.
  2. You must write the student name and student ID on the front of the check or money order.
  3. Checks and money orders must be payable to Broward College in U.S. ($) dollars and drawn on a U.S. bank. Payments in non-U.S. funds or drawn on non-U.S. banks will be returned unprocessed.  Counter or starter checks are not accepted.
  4. The check or money order amount must be equal to the entire balance due unless it is a scholarship check. No partial payments will be accepted unless it is a scholarship check from a third-party.
  5. All checks and money orders must be mailed to:

Broward College North Campus Cashier's Office

1000 Coconut Creek Boulevard

Coconut Creek, FL 33066

Important: Please ensure that the check or money order is received at least five business days before your due date to allow for processing time.

Cash Payments - Not currently accepted by Broward College

Due to the ongoing COVID-19 pandemic, our campuses are closed, so we will not be accepting cash payments until further notice.  If you are not able to pay via credit/debit card or check, please consider using a money order (see requirements above).  Money orders can be obtained from your nearest location of the following providers; fees vary by provider and location.  COVID-19 might affect some locations hours. We recommend you check before going to any location. 

Disclaimer: Broward College is not affiliated, nor do we endorse any provider; this list is provided as information only.

Amscot Money Superstores:

Money Gram:

United States Postal Service:

Western Union:

Tuition Payment Plan

The Tuition Payment Plan option allows you to pay your term balance over a few monthly payments and is available online for students by selecting the tuition payment option when paying for your courses.  A low enrollment fee is required.  You can find more information at

Cashier's Office Hours

You may contact the cashier's offices by phone at 954-201-6545 during the following times:

  • Monday 8 AM – 4 PM
  • Tuesday, Wednesday, Thursday 8 AM – 6 PM
  • Friday 8 AM – 4 PM

You can also email us at if you have any questions.

Broward College Policy 6Hx2-6.45 provides a student the opportunity to petition for a refund if they experience a non-academic extenuating circumstance that results in them withdrawing from the course.

If a student has experienced a non-academic extenuating circumstance and has withdrawn from a course, a student may submit a Petition for Refund Request online by visiting Cashier and selecting the Petition for Refund Request tab.  Make sure to read the information about the Petition for Refund process before submitting your request.

The Student Accounts team is available Monday-Friday 8:00 AM to 3:00 PM by phone at 954-201-7434 or via email at  We are here to talk to you about your account and answer any questions you may have related to your account charges or outstanding balance.  We can help you. Call us today!